Privacy Policy

We collect information you provide directly to us — when you create an account, upload content, or contact us for support.

1.1 Personal information

• Name, email address, and contact information
• Payment and billing information
• KYC documents (government ID, tax information)
• Profile information and preferences

1.2 Content information

• Audio files and metadata
• Cover art and promotional materials
• Artist information and biographies
• Release information and track details

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and distribute your music content
• Process payments and calculate royalties
• Communicate with you about your account and services
• Comply with legal obligations and enforce our terms
• Protect against fraud and unauthorized access

We may share your information in the following circumstances:

3.1 Service providers

• Music distribution partners (Spotify, Apple Music, Amazon Music, YouTube Music, and other streaming services)
• Payment processors and payment gateway providers — we work with trusted payment partners to process your payments securely. We are integrating additional payment gateways; when new partners are added, we will update this policy.
• Cloud storage providers
• Analytics and monitoring services
• Email service providers for transactional and marketing communications

Payment processing: when you pay through our platform, your information is processed by our trusted payment partners. We don't store your full payment card details. Payment information is transmitted and processed under PCI DSS compliance standards.

3.2 Legal requirements

• When required by law or legal process
• To protect our rights and property
• To prevent fraud or illegal activity
• In case of emergency to protect user safety

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers and infrastructure

If you're located in the European Union, you have certain rights regarding your personal data:

• Access: request a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your personal data
• Portability: receive your data in a structured format
• Objection: object to processing of your data
• Restriction: request limitation of processing

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: until account deletion
• Content: until removed by user or termination
• Financial records: 7 years for tax compliance
• Analytics data: 2 years maximum

We use cookies and similar technologies to enhance your experience:

• Essential cookies: required for basic functionality
• Analytics cookies: help us understand usage patterns
• Preference cookies: remember your settings
• Marketing cookies: deliver relevant advertisements

Our service isn't intended for children under 13. We don't knowingly collect personal information from children under 13. If you're a parent or guardian and believe your child has provided us with personal information, please contact us.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

We work with trusted payment partners to provide secure payment processing. We're committed to expanding our payment options to better serve users across different regions and markets.

10.1 Current payment processing

We currently process payments through established payment gateway providers. All transactions are processed under PCI DSS compliance standards. We don't store your full payment card details on our servers.

Payment security: your payment information is securely transmitted to and processed by our payment partners. It's encrypted and handled according to industry-standard security practices and applicable data protection laws.

10.2 Future integrations

We're actively working to integrate additional payment processors, financial services providers, and business partners:

• Additional payment gateway providers to support more regions and currencies
• Mobile money payment options for various markets
• Alternative payment methods to provide more flexibility
• Financial services integrations to enhance user experience

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or new integrations and partnerships. We'll notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Notification of changes: for significant changes — especially those related to new payment integrations or data sharing practices — we'll provide at least 30 days notice before the changes take effect, either through email or a prominent notice on our website.

If you have any questions about this Privacy Policy or our privacy practices, reach out below.